Recent content by Goodmemoriesdrone

Skydio premier support user here. 6 days after requesting an RMA I’ve not gotten one. 5 days after confirming I’d like to go ahead and start the process of evaluation and repair I’ve not gotten a response. Is this normal for premier support users? Colin Rooney goodmemoriesdrone

Stefan, I am having a similar experience. I would gladly pay for a replacement as i am in the middle of two jobs, but cannot get a response from support. It has been 4 days and the snow is melting fast here, snow is something I need for these 2 shoots. Im surprised as I paid for the...

Hello, Does anyone know of a reputable 3rd party that can repair a skydio 2? Specifically the gimbal. I’ve been communicating with the skydio premier/enterprise service since last Tuesday to get mine repaired but have heard nothing back from them since last Friday. I’ve explained that I name in...