I am having a problem with the Skydio 2 app crashing my phone when using the controller. Samsung Galaxy 8+. Running version 9 Android.
I hook up the phone to the controller via the USB cable, and the phone goes black and stays black. It has happened five times now, requiring me to put the phone into the charger, then doing a hard reset to the phone to bring the phone back to life. It kills it pretty dead. Yesterday it only happened once, and the next time I tried it after finding out how to reset the phone, it worked, so I just figured it was some random fluke.
Today I tried to run the app again with the controller (which is the only way I have flown it so far), and the phone crashed each and every time. I am trying to use the drone to inspect the new roof going up on my house. It flew successfully on 06-29, 06-30, and excepting that first phone death on that day, 07-01. After it crashed my phone four times in a row today, I became concerned that the app might just permanently brick my phone and decided to cease efforts and see if I could find some solution to this problem.
I tried contacting Skydio via chat, but no one was picking up. I was only #1 in the queue, though. So I sent an email describing the problem. I am charging up the controller right now, even though the blue light was blinking when I opened it up, and I don't think I used it enough to deplete the battery charge. My phone is at 71%. Skydio 2 app version is 7.0.16.
Any ideas? Trying another phone is not an option.
I hook up the phone to the controller via the USB cable, and the phone goes black and stays black. It has happened five times now, requiring me to put the phone into the charger, then doing a hard reset to the phone to bring the phone back to life. It kills it pretty dead. Yesterday it only happened once, and the next time I tried it after finding out how to reset the phone, it worked, so I just figured it was some random fluke.
Today I tried to run the app again with the controller (which is the only way I have flown it so far), and the phone crashed each and every time. I am trying to use the drone to inspect the new roof going up on my house. It flew successfully on 06-29, 06-30, and excepting that first phone death on that day, 07-01. After it crashed my phone four times in a row today, I became concerned that the app might just permanently brick my phone and decided to cease efforts and see if I could find some solution to this problem.
I tried contacting Skydio via chat, but no one was picking up. I was only #1 in the queue, though. So I sent an email describing the problem. I am charging up the controller right now, even though the blue light was blinking when I opened it up, and I don't think I used it enough to deplete the battery charge. My phone is at 71%. Skydio 2 app version is 7.0.16.
Any ideas? Trying another phone is not an option.
