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New Skydio2 problem

Johny5

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I had my first flight with my new drone yesterday using the beacon and an iPhone 12. The beacon synced to the drone and the phone connected to the beacon wifi. I did a hand launch and set it to fixed tracking at the furthest distance, then took off on my EUC.

Things started well and then about 30 seconds later I hear a beep. I look at my phone and it says phone disconnected from beacon. I’ve got my phone strapped to my left forearm and the beacon in my right hand. WTH.

The drone is now way behind me and apparently flying to my last GPS location. It arrives above me and I use the magic wand to put it back to the side and it responds correctly. I take off and within a few second it does that same thing again.

I’m now thinking I’ve just wasted a lot on money on a pice of crap. I decided to bring the drone in closer to see if that helps. I take off and go for a few minutes and it happens again. The drone is literally 15 feet to my right and it takes off flying back to a point behind me.

At this point I shut everything down. I then decided to try just the drone and beacon and not connect the phone. After that it worked fine with no more disconnects.

So why would the phone disconnect from the beacon? And why would the drone care? I thought it should track me and if it looses visual track then it will use the beacon to try and locate me again. But it was right next to me looking right at me and when the phone disconnected from the beacon the drone just took off flying away.

Thank you.
 

Ridefreak

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Its switch between visual and gps should be seamless, I've never had it look for me after loosing visual tracking. From my experience; at some distance (or subject image size) it decides to switch over to GPS tracking, it's usually somewhere near the second standoff distance on the beacon screen. When it does this the only indication is the icon changes on the screen. From your description it almost sounds like the phone switched and connected to the drone. I know you said that the phone connected to the beacon and that's what you want. The tracking is very limited using the phone and it will have trouble staying connected when it's used to track like the beacon does, esp with a faster moving object and or distance.

You're likely going to test it out more, I'd watch both the tracking indicator (visual vs gps) as well as checking the wifi when both the phone and the beacon are connected looking to see if for some reason the phone is taking over the connection to the drone. Also I'd see if there's some correlation to it switching to GPS and the loss of tracking, if it can't switch to gps for some reason it's going to lose you pretty quickly from what I've seen. Just standing still with both connected you should be able to watch it switch over to gps as you increase the standoff distance. Also it's brand new, I swear the SD gets better at tracking the more it's flown and required to perform that function. Mine got to where it almost never lost tracking, maybe once in 8-10 flights. Did the update and it lost me 3 or 4 time the first flight flying in a super easy wide open terrain. Next flight it lost me once, following two flights it didn't lose me at all. All were in the same area under the same conditions.
 

Johny5

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There is just something very wrong with mine when using the app and the beacon. I’ve put the phone in airplane mode, made sure the phone was connected to the beacon and that the beacon was the only network that the phone could connect to.

It frequently disconnects and causes the drone to stop tracking me. Even when connected the video is very choppy. I’ve done a hard reset on the phone. If I don’t use the phone and just use the beacon, it tracks me perfectly and never disconnects.
 

VEGASROBBI

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I think the current firmware is flawed and the guys that are having problems, like me, did not experience this in the previous firmware.

I'm going to try my next flight with the beacon only and no phone.

I didn't open a ticket but I did send a comment to Skydio support. Since many of us are having the same issue hopefully they can get it sorted with new firmware. Unfortunately many of us experiencing these issues just have to wait until we get help from Skydio.
 

baksideDisasterFlicks

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I had this first flight out with new firmware. Mad disconnects from phone with beacon errors and beacon and phone were sitting side by side. Now I've had 5-6 more flights and last flight out was flawless. Now I was riding in a really open desert environment so that probably helped but part of me is like how smart is this thing? Is the AI learning how I fly and my hardware? Dunno but I'm really stoked about the last flight it was amazing. Four batteries, no disconnects, flew full battery with no disconnect for 28 minutes...
 
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VEGASROBBI

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I flew today with beacon only, no disconnects, no GPS tracking it was perfect. I think the issue may lie in the phone app/beacon because I only had issues with the app open.

Maybe the AI is allowing the S2 to learn because it does seem to get better using the app the more you fly it, but for me I'll use the beacon only until the phone app is sorted.
 

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