Looks like the hook plates were broken and Skydio makes a big to do about replacing those. It will be interesting to see if replacement parts become available as the S2 becomes more popular.
I have replaced gimbals in my DJI drones and the availability of parts is a good thing; however, I can see the other side where Skydio needs to ensure a proper repair therefore limits parts availability.
I had the privilege of completing this purchase with @ABM and just wanted to give a quick review. ABM not only delivered exactly what was promised, but also kept me informed all along the way. I received regular updates and ABM was very responsive with any of my questions. ABM is definitely someone I would work with again in the future!