I was in the same predicament. I finally completed a few days ago. I ordered on the 6th hour of the first day. I was confirmed 2 hours later. My Skydio arrives today if no one porch pirates it. Signature is required. So, there is hope. They must have gotten a lot of orders. Or, they realized they are the only company that can now supply our beloved Gubment. Probably they will be like Lockheed in two years. But, if you email them instead of calling, they will get back to you in 24 hours. They will just tell you to hang in there. I wrote them twice. That is their answer.