Welcome to SkydioPilots.com
Sign up and join the discussion!
Sign up

Skydio Crash Warranty Claim Denied Then Accepted. The Story...

BlueMarbleRider

New member
Joined
Jun 25, 2021
Messages
2
Reaction score
2
My mint and barely used Skydio 2, still in its 1 year warranty period crashed. As seems fairly common now, after the logs were uploaded, my claim was denied. This is my video outlining how I rejected their denial of warranty, and refused Skydio's pat response, getting a replacement. It wasn't easy. I hope it helps someone out there. Cheers.

 

MileHi_Skydio

Active member
Joined
Jun 16, 2022
Messages
34
Reaction score
2
Interesting video, good to know they warrantied your drone! Thanks for sharing
 

baksideDisasterFlicks

Well-known member
Joined
Mar 13, 2020
Messages
237
Reaction score
156
Thanks for sharing. Emailing back and forth with support is super frustrating, way to be persistent. I'm on my 3rd Skydio, one got replaced under warranty for gimbal issue, other two rejected. Last one took almost something like three months of back and forth with Skydio eventually costing me $500 out of pocket.
 

Members online

No members online now.

Forum statistics

Threads
1,364
Messages
11,115
Members
1,902
Latest member
takodachi