BEWARE Bad Day for Skydio 2 and myself BEWARE

[Skyking]

It was a BAD day for me with Skydio 2.

I was in batch 1 and I've done about 50 or more missions. I am a real estate photographer and have been using drones for 4 years now.

Got to site, but when I turned on phone, which was used many times previously with S2, opened the app and it asked me to authenticate with my email address (it planned to send me a code which I had to enter).No way around that. The site had no internet or cell service.
This failure with no advance notice "blew up" my shoot !

This is poor planing and design by Skydio folks !

#skydio2 #nointernet #nocellservice #FailuretoLaunch #failure

 

[singular.droid]

have you contacted skydio to make them know it brings such an inconvenience? what was their reaction in such case?

 

[deedeebulldog]

This happened to me Saturday. I just assumed it was an app update, but I did not check to see if there was a change. I had to go through the same initial agree to terms and setup process.

 

[Lifeisfun]

Also be ready to do that stupid flight learning exercise after every reinstall, that will shorten the already short battery life even before you can fly.

 

[rwells]

Step 2 in the manual (under Connecting to Skydio 2 section) says the following:

Once your battery is fully charged, launch the Skydio 2 app and power on your
Skydio 2 by pressing and holding the battery button for 3 seconds. You will be asked
to enable location and microphone services on your phone which are required for
the Skydio 2 to function normally, and to register your Skydio 2 with your email
address (you only have to do this the first time you fly).

This is certainly going to be a problem if it randomly ask to re-authenticate. I just received my drone (ordered last summer). I got it to use up north this summer. There is no internet or cell coverage where I plan on using the drone.

 

[baksideDisasterFlicks]

Yeah I had that happen to me twice now where the app seemed to reset itself. Once I was out in the mountains filming and had to set it up again. Thing is I had just flew it like 30 minutes before hand. Luckily I had cell access and my friends where patient so I managed to get it going again... And it happened last Friday too. I've gotten in a habit of checking it every time before I go out for a shoot, just turn it on, connect up make sure it's all good. Glad I did that time cause I would've had no access where I was going. I've provided feedback to Skydio on the first case but it didn't seem to go anywhere.

 

[Ridefreak]

Happened to me twice also. I turn it on at home now before I head out. The second time was just a couple days ago. It's pretty annoying.

 

[baksideDisasterFlicks]

Bam it just happened to me again last weekend while filming in the backcountry. So lucky I could get a signal to get the **** code. Funny thing was I went through and checked everything the night before and all was good. Ugh.

 

[dmac1]

Yeah I had that happen to me twice now where the app seemed to reset itself. Once I was out in the mountains filming and had to set it up again. Thing is I had just flew it like 30 minutes before hand.

Sounds like this is a random problem and unrelated to an update and that checking to make sure all is good at home is, at least partly, a useless waste of time. Totally sucks cuz the places I may take my drone, won't be anywhere near to where a data signal can be received.